Telephone systems have been changing for a while now. Voice over IP (VoIP) and some of the key technologies (like SIP) became feasible alternatives to a traditional phone system (or PBX) in the late 90s.
Today, software-based phone systems provide a huge range of advanced features to help businesses work more productively, efficiently and flexibly, and full support for remote working, since early 2020, has been one vital area that businesses want to get in place.
What this means to you
If your business phone system is an older ‘traditional’ one, there could be a lot you’re missing out on. There are VoIP systems that have audio and video (or web) conferencing built in; have apps for Android and iOS (Apple iPhone) so your mobile phone works as a business phone too; and support a range of handset types (including physical handsets, but also ‘soft phones’ and ‘web clients’, so you can use your laptop or desktop like a phone).
Why we are good
We provide phone systems that do all this, and a lot more. With a full range of both cloud/hosted phone systems, as well as on-premises installation, our solutions are flexible and scalable to meet different needs and situations. We use 3CX and Microsoft Teams: market-leading systems from trusted providers with thousands of customers, and delivering great features and value for money.
What we can do
We’ll work closely with you to understand your requirements (technically, operationally and financially) and shape the system around them. This helps to ensure that the system does exactly what you want it to. We then support it, so any problems or changes can be sorted out quickly, and we also have partnerships with the vendors and specialists, so you dont have to worry about it.